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Baby Care Could Be Quick Commerce’s Most Compelling Vertical Play

It is 2 a.m. A new parent in Bengaluru is down to their last diaper. The pharmacy is shut, and the nearest store is a 40-minute round trip. But today, they do not have to wait until morning.

This is where quick commerce works particularly well for baby care. Parents often need products at short notice, and running out of essentials is not something they can easily put off. India’s quick commerce market reached ~₹11,000 crore in monthly GMV by January 2026, with baby care among the fastest-growing non-grocery categories, growing ~160% YoY in GMV over the same period.

The customer is also changing. Millennial and Gen Z parents are more willing to pay for convenience, but they also care about product quality and trust. They do not necessarily need thousands of products to choose from. They want the products they know and trust, available when they need them.

That makes baby care an attractive category for quick commerce, with the potential to become much more than just another category on the platform.

India’s Baby Care Market Is Large and Still Growing

India’s baby care market is estimated at ~$5.3-5.6 billion in 2026 and is expected to grow at 9-12% annually over the next five years. While India’s birth rate is declining, parents are spending more on each child. Three trends are driving this change:

Premiumisation: Millennial and Gen Z parents are increasingly choosing products they believe offer better safety and quality, and are willing to pay more for brands they trust.Formalisation: Branded products are gaining share from unbranded alternatives, particularly in diapers, wipes and baby skincare, where parents place a high value on quality and consistency.Digitalisation: E-commerce accounts for only ~12% of baby and kids’ sales, compared with 30-35% in categories such as women’s fashion. This leaves considerable room for online channels to grow.

The shift is being led by younger parents who are already comfortable buying products online and using digital services for everyday needs. Convenience is no longer a differentiator for them; it is increasingly an expectation.

The opportunity, therefore, is not just to sell baby care products online, but to become the platform parents turn to regularly as their needs change with their child.

Baby Care Scores on Every Dimension That Makes a Category Quick Commerce-Ready

Baby care is well suited to quick commerce for a few simple reasons:

High purchase frequency: Diapers, wipes, baby food, and personal care products need to be bought regularly, creating a natural pattern of repeat orders.Low tolerance for running out: Running out of shampoo is an inconvenience. Running out of diapers at midnight is a much bigger problem, and one that parents are willing to pay to solve quickly.Easy repeat purchases: Once parents find a brand, size, or product they are comfortable with, they tend to buy the same product again. There is little need to research or compare every time.Convenience matters: For busy households, avoiding an emergency trip to a store can be worth paying a little more.

This is very different from categories such as fashion, where purchases are less frequent and involve more consideration, or electronics, where customers often spend significant time researching before buying.

Baby care essentials are largely about replenishment. Products are bought repeatedly, often with little deliberation, and sometimes at short notice. That makes the category a natural fit for quick commerce.

Diapers Can Be the Entry Point to the Wider Baby Care Basket

High-frequency consumables can be the starting point for a much broader parenting basket that grows as the child grows:

Diapers & Wipes → Baby Skincare & Hygiene → Baby Food & Formula → Feeding Accessories → Toys & Learning → Apparel & Footwear → Baby Gear

Not every category works equally well on quick commerce. Consumables such as diapers, wipes, and baby food are bought frequently, can be urgent, and usually involve limited consideration. They are therefore the natural starting point. Apparel and toys are more about product selection and trust, while larger items such as strollers are better suited to traditional e-commerce.

The opportunity is not to put the entire FirstCry catalogue into a dark store. It is to start with the products parents buy most often and then expand the basket over time.

A diaper purchase can lead to wipes, skincare, or other everyday essentials. As parents become more comfortable with the platform, there is an opportunity to add more categories around the same customer.

The platform that becomes the go-to destination for everyday baby care has a natural advantage when it comes to selling the wider parenting basket.

Horizontal Platforms Have the Reach, While Vertical Specialists Have Category Depth

Two models are emerging in baby care quick commerce.

Horizontal platforms such as Blinkit, Zepto, and Swiggy Instamart already have dense dark-store networks and established delivery infrastructure. Their advantage is scale and reach. However, they are built around a broad assortment and tend to focus their inventory on products that sell quickly. This can make it harder to carry the depth that baby care needs across brands, sizes, age groups, and product variants.

Vertical specialists are taking a more focused approach. Bengaluru-based Peeko, backed by Chiratae Ventures and Stellaris, offers a curated assortment of 30,000 SKUs with 60-minute delivery and a try-and-buy feature that is used by a majority of its transacting customers. Delhi NCR-based Ozi, backed by RTP Global and Blume Ventures, offers 15,000+ products and has recently expanded to Noida. Together, the two companies have raised over ₹160 crore from institutional investors.

The difference between the two models is fairly simple. Horizontal platforms are asking how many more products they can sell to an existing customer. Specialists are asking how many of a parent’s baby care needs they can serve.

Both models have room to grow, but the specialist model has the potential to build a deeper relationship with the customer if it can get the assortment and experience right.

In Baby Care, Trust Matters as Much as Speed

For baby care, the difference between a 10-minute and a 60-minute delivery is often less important than it is in other quick commerce categories. Parents are buying products that go directly onto a child’s skin, into their mouth or around their body. They want to know that the products are genuine, safe and from brands they trust.

This is an area where specialist platforms may have an advantage. In consumer interviews during Peeko’s pilot, parents expressed discomfort buying baby products from platforms that also sell categories such as raw meat and vegetables. Some also associated heavily discounted products with being close to expiry. Whether or not these concerns are always justified, they matter because parents are particularly cautious about what they buy for their children.

Curation is also important. Parents do not necessarily want thousands of options. They want a selection they can trust, with the right brands, materials, designs and sizes. Peeko’s try-and-buy feature, used by a majority of its transacting customers, is one example of how a specialist can bring some of the offline shopping experience to the doorstep.

For baby care, therefore, the proposition is not simply about delivering faster. It is about making the purchase easier and giving parents greater confidence in what they are buying.

The Economics Work Best With a Focused Assortment

The economics of baby care quick commerce are not automatically attractive. The biggest risk is carrying too much inventory. Adding more SKUs means more working capital, more inventory to manage, and more pressure on limited dark-store space. These costs can add up quickly when delivery margins are already tight.

A better approach is to separate the assortment into two parts:

Core inventory: High-frequency products such as diapers, wipes, baby food, and everyday skincare, stocked locally and managed for fast inventory turns.Extended assortment: Less frequently purchased products such as apparel, toys, and accessories, which can be fulfilled through a hub-and-spoke model or delivered in scheduled windows.

This approach can support attractive unit economics. Vertical baby care platforms are targeting gross margins of ~40% and store-level contribution margins of 20-24%. Their average order value of ₹700+ is also higher than a typical grocery basket on a horizontal quick commerce platform. Higher order values and gross margins make it easier to absorb the cost of delivery.

The economics can work, but assortment discipline will be important. The goal is not to stock everything. It is to stock the products parents buy most often and build the wider catalogue around them.

The Bigger Opportunity Is to Build a Broader Parenting Platform

If baby care quick commerce works at scale, the opportunity could extend well beyond fast delivery. The category has a relatively predictable purchase journey, with parents’ needs changing as their child grows.

A platform that builds a history of these purchases can understand when a child is likely to move to the next diaper size, which brands the parent prefers, and how often different products are reordered. For example, a parent buying Size M diapers today is likely to need Size L in the future. Similarly, purchases made at one stage of a child’s development can help inform what the parent may need at the next stage.

This creates opportunities beyond simply selling products. Platforms can use this data to improve recommendations, offer replenishment reminders, build private labels, and create advertising opportunities for brands. Subscriptions could also make sense for products that are purchased regularly.

The bigger opportunity is therefore to increase the value of each parent over time, rather than simply increasing the size of each order. If a platform becomes part of a family’s regular shopping routine, that relationship can continue through the different stages of a child’s early years, and potentially start again with the next child.

The Long-Term Advantage Will Come From Density, Trust, Data and Assortment

The emergence of well-funded specialist players suggests that baby care quick commerce has moved beyond the early experimentation stage. Peeko has raised ₹95 crore from Stellaris and Chiratae, while Ozi has raised $9.5 million from Blume and RTP Global. The next question is what will determine which platforms can build a sustainable business.

We see four factors that will matter:

Density: Platforms need enough orders in a given area to make local fulfilment economics work. Without sufficient order density, a 60-minute delivery model becomes difficult to sustain.Trust: Parents are particularly careful about the products they buy for their children. Building that trust takes time and is difficult for a new platform to replicate.Data: Purchase history can help platforms understand a child’s age, product preferences, and replenishment cycle, allowing them to make better recommendations and reminders over time.Assortment: The platform needs enough choice to meet a parent’s needs without carrying so much inventory that the economics suffer.

Horizontal platforms have an advantage when it comes to density because of their existing networks. Specialist platforms, on the other hand, can build an advantage through their focus on baby care, particularly around trust, assortment, and understanding the customer.

In the end, delivery speed alone is unlikely to determine the winner. The stronger position may belong to the platform that parents trust for more of their baby care needs and return to as their child grows.

India’s quick commerce story started with a simple idea: what if groceries could arrive in ten minutes? Baby care takes that idea a step further. Many of the products parents buy are recurring purchases, and their needs change in fairly predictable ways as their child grows.

That creates an opportunity to build a much broader relationship with parents over time. The platform that gets the basics right – reliable delivery, trusted products, the right assortment, and a good understanding of what parents need – can become a regular part of the parenting journey.

Baby care may therefore be more than just another quick commerce category. It could become one of the categories where a specialist platform can build a lasting relationship with its customers.

If you are a founder building a new-age consumer brand or consumer-tech company and are looking to raise capital or explore M&A opportunities, please reach out to udayan@loestro.com. We’d love to have a chat.

LoEstro Advisors is an investment banking firm specializing in sell-side fundraising and M&A advisory, along with a strong consulting arm. Recognized as the #1 financial advisor in education in India, we are the advisor of choice to India’s blue-chip education businesses.

Over the last six years, we have grown to be one of India’s largest (in terms of M&A transactions) homegrown boutique investment banks, with $1.5 bn+ worth of combined deals closed across education, healthcare, consumer, and technology sectors.